State Farm® Insurance Agent Scott Powell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Amy Harbin
August 30, 2026
"The best there is! Highly recommend. Scott and Ashlee are the absolute best to work with."
Kevin Harbin
August 27, 2026
"We have used Scott Powell for several years and have never been disappointed in their service. They are always friendly when you come in and are ready to help you with any of your insurance needs. Best in town!!"
"Thanks Kevin! We appreciate your business!"
Ian Harris
August 27, 2026
"Erica was really helpful and had amazing customer service."
"thanks Ian"
Elizabeth Berry
August 27, 2026
"Brynlee was so helpful with my questions and made the process easy to understand. She provided great customer service and was friendly and professional!"
April Bartholomew
August 25, 2026
"Ashlee at Scott Powell State Farm has been amazing! She is so easy to work with and answers my questions promptly. They have the best rates with exceptional coverage. I recommend State Farm to all of my friends!"
"Thanks for the 5 ⭐️ April!"
ForeFront Agronomy
August 24, 2026
"Very helpful in processing our claim after a total loss on a vehicle and very competitive with 16-year-old drivers"
Chris Hutson
July 25, 2026
"Scott is awesome"
Reese Sawyer
June 30, 2026
"Ashlee is super helpful and cordial at every turn about any and every insurance related question I might have."
Custom Perks
June 16, 2026
"Erica was super helpful. This place prices are much better than who was using before."
Rebecca Harris
May 29, 2026
"Erica was so friendly and transparent. Always patient when I have questions about my billing or coverage."
gavin cary
May 22, 2026
"Erica was very helpful, she helped me out with car insurance. At a great price, and in a timely manner. Best insurance I’ve ever had!!"
Adam Lorenzo
April 28, 2026
"Erica helped us out with our car insurance. They were quick and at a great price! Best Insurance in Lubbock! Friendly staff!"
Sagen Oaks
April 20, 2026
"Ashley is so amazing, best experience ever!!!!"
TBC
April 20, 2026
"Erica was so helpful, she got our insurance changed over at a great price. Best insurance in town! She was helpful from the beginning of the process to questions after we switched over."
Karley Weems
March 6, 2026
"Erica was so helpful from the start of my quote to even after receiving my policy. She is so kind, tentative and was able to answer any of my questions. Not only that, she made the process extremely personable and made sure I was informed of everything I needed to know in a convenient and timely manner. I couldn’t recommend her or the Scott Powell agency more!"
"Thanks Karley, so glad you are with us now."
Anastasia Xyz
March 4, 2026
"I have never even owned a car and thusly no car insurance because I have epilepsy, but for some reason this area was cold calling me sometimes multiple times a day. I don’t even live in Lubbock. I finally picked up and was told that they want to ask me if I want to get back on a policy with them. I told them that I never owned a car, never owned any sort of insurance with State Farm, and to please quit calling me; and who I assume is Scott he told me ‘well I hope your weekend gets better’ with a very rude tone while giggling like an idiot. STOP BEING CONDESCENDING. STOP HARASSING PEOPLE OVER THE PHONE. Get a life!!!"
Janet Chambers
March 3, 2026
"Erica was great! She helped me save money on my homeowners and auto insurance. Highly recommend Scott Powell State Farm to help you with your insurance needs!"
"Thanks for the kind review Janet. We think Erica is great as well!"
Dax Black
February 27, 2026
"Great experience! Always very helpful"
"Thanks Dax!"
Jason Cary
February 5, 2026
"Scott, Erica, and Ashlee are absolutely amazing! They’re friendly, welcoming, and genuinely care about making sure every customer feels comfortable and taken care of. It’s rare to find a team that combines professionalism with such a warm, personal touch, but they do it effortlessly. Their kindness and positive energy make every visit a great experience. Highly recommend!"
"Thanks for the kind words Jason. We have the best customers!"
Linda Evans
January 15, 2026
"Y’all were very helpful and I saved half of what I was paying at Gieco on my Auto Insurance It was so nice to meet such friendly reps.
Thank You so much. Linda Evans & TJ"
"thanks so much for the kind review Linda. So glad we could help!
"
Toby Thompson
November 10, 2025
"Ashlee is super friendly and always willing to go the extra mile to make sure you are taking care of and all insurance needs are met."
"Thanks Toby! We agree, Ashlee is pretty great."
dylan gruber
November 10, 2025
"Ashlee is super nice and always so helpful!"
"Very nice of you Dylan, we love helping our customers "
ashlyn buffington
October 30, 2025
"Ashlee is so kind & helpful!!!"
"Thanks for the kind review Ashlyn!"
Denae Hutson
September 25, 2025
"Scott Powell and his team are the best around! They take care of all of our insurance needs and we recommend him to everyone we know!"
"Thanks Denae! we love referrals and taking care of our customers!"
Kathi Henry
September 22, 2025
"Scott Powell and his entire staff have always provided excellent customer service and go above and beyond to make sure your needs are met. I highly recommend Scott Powell for all your insurance needs."
"Very Kind of you Kathi. We enjoy taking care of our customers. Thanks for the review!"